Refund Policy
Thirty nights. Sleep in it, fly in it, wash it. If your shoulders don’t drop, send it back. We’ll refund everything, no reason needed.
How it works
You have 30 nights from the day your order is delivered to decide. If Enfold isn’t for you, email sleepsolenne@gmail.com and we’ll send you a prepaid return label. Return shipping is on us: free, both directions.
You don’t need to keep the tags on, and you don’t need to keep it unworn. The whole point is to live with it. Just send it back in a condition a wash would restore.
Your refund
Once your return reaches us, we’ll refund the full purchase price to your original payment method. Your bank may take a few days to post it on their end.
Damaged or wrong item
Inspect your order when it arrives. If anything is defective, damaged, or not what you ordered, email us straight away at sleepsolenne@gmail.com and we’ll make it right: replacement or refund, your call.
Gift cards
Gift cards are non-refundable.
Questions
Any return question at all: sleepsolenne@gmail.com. We usually reply within a day.